
Online Psychotherapy: Benefits, Challenges, and Process
When people think of psychotherapy, they often picture traditional in-person sessions at a practice. However, online psychotherapy has been a valuable option for quite some time now. With this approach, sessions take place via video call—offering flexibility and accessibility while also presenting certain challenges.
Discover how online psychotherapy can benefit you and when in-person sessions at our practice might be the better choice for your needs.

The Benefits of Online Psychotherapy
One of the greatest advantages of online psychotherapy is its accessibility. For many, engaging in therapy from the comfort of a familiar environment—such as home—can make the process feel more approachable. Feeling at ease in a safe and known space often encourages openness and deeper self-reflection.
For some individuals, even the journey to a practice can be a significant hurdle, particularly for those struggling with social anxiety or agoraphobia. In such cases, online therapy can be invaluable, ensuring access to professional support without added stress.
Additionally, it offers a vital solution for individuals with limited mobility, eliminating the need to rely on external assistance to receive professional help.
Beyond accessibility, online therapy also provides unmatched flexibility, allowing sessions to be scheduled more conveniently and making it easier to integrate professional support into daily life.
Practical Reasons for Choosing Online Psychotherapy
Online therapy is often appealing for practical reasons.
Without the need to commute, you save valuable time and avoid the stress of traffic or public transportation delays.
For those with demanding schedules or intensive jobs/academic commitments, online sessions offer a seamless way to access therapy without adding logistical challenges. Being able to connect from a location of your choice makes integrating therapy into daily life much easier.
Another key advantage is the flexibility it provides for couples therapy. Coordinating schedules can be challenging, but online sessions offer greater adaptability, making it easier to find a suitable time for both partners.
Even when traveling abroad—whether for work or personal reasons—you can continue your therapeutic journey without interruption, as online therapy is not bound to a fixed location.
Safeguarding your privacy is our highest priority. We use only secure, certified software running on servers located in Germany, ensuring full compliance with data protection regulations. Confidentiality remains at the heart of our practice, so you can feel safe and supported throughout your sessions.
Is Online Therapy as Effective as In-Person Therapy?
Some people worry that online therapy may be less effective than in-person sessions. However, this is not the case. Studies have shown that online therapy is just as effective as in-person therapy. The long-term benefits of both formats are comparable.
In this sense there is no general advantage in the therapy format. However it is of crucial importance that patients feel comfortable with the format, with their therapist and have a good rapport. Trust and a good feeling about the therapist are necessary for the success of a therapeutical process.
This is why you have the opportunity in an initial consultation to get to know your therapist and assess whether the connection feels right. If you don’t feel comfortable, no problem—we are happy to suggest another therapist from our team. Changing therapists is also possible later in the therapeutic process if necessary.
When Is Online Psychotherapy Not Recommended?
In some cases, online therapy is not the optimal solution. This applies, for example, if you do not have enough privacy at home.
If you cannot find a quiet place where you can be alone and undisturbed during sessions, effective therapy may be difficult. Without privacy, you may hesitate to open up and discuss your concerns.
Technical issues can also pose a challenge for online therapy. If your internet connection is slow or unstable, disruptions in audio and video may interfere with the session.
Additionally, the lack of proper technical equipment can be a barrier. Online therapy requires an internet-enabled device with a screen (computer, tablet, or smartphone), a headset, and a camera.
People who are not comfortable with technology might also find it difficult to participate in online psychotherapy. Consider whether you feel confident setting up a headset and starting a video call—or if this is something you would struggle with.
One specific exception where we do not offer online psychotherapy is when working with children. Building a trusting relationship with a therapist requires in-person interactions, such as playing therapeutic games.
For this reason, it is essential that children receive support in person at our practice rather than online.
The Online Psychotherapy Process at Our Practice
Our practice offers online psychotherapy, providing you with professional support from the comfort of your home. You can book a session by phone, email, or through our online booking tool, which is available on our website.
How to Book an Online Psychotherapy Session
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Select Your Treatment Type
We recommend starting with an initial consultation to determine the best approach for your needs. -
Choose a Therapist
Browse our team page to learn more about our therapists. If you don’t have a preference, select “no preference,” and we will show you the earliest available appointments. -
Pick a Time Slot
A list of available appointments will be displayed. Simply click on the time that suits you best. -
Provide Your Information
To complete your booking, you will be asked for some personal details, including your phone number, email address, and home address. Your data is securely protected. -
Receive Your Confirmation
Once your appointment is confirmed, you will receive an email with all the details. On the day of your session, we will send you a link to join the video call.
Preparing for Your Online Therapy Session
There is no need to install any software. For the best experience, we recommend using Google Chrome. Please ensure you log in on time to enter the virtual waiting room. Once your therapist starts the session, your conversation will begin.
Finding the Right Support for Your Mental Health
Whether you prefer online therapy or in-person sessions, our practice in Munich offers both options to help you find the right support for your mental well-being.
Our team consists exclusively of licensed psychologists who are certified in scientifically recognized therapy methods. We follow medical guidelines and have extensive experience with online therapy.
If you have any questions about our services, please don’t hesitate to contact us. On our website, you’ll find useful information such as our address and opening hours. For your convenience, we have also placed the booking link on our contact page.